Shipping policy

Orders typically ship out within 1 Business day (not including weekends or U.S. Holidays) from the day they are placed (applies to standard shipping only). Orders placed during weekends or U.S. holidays will ship the next business day.  During sale events and peak shipping seasons, it can take up to 5 business days to ship plus an additional 1-3 business days for pack sets to assemble and ship. Express shipping will be shipped the same day (M-F) if placed before 10:00 am Pacific Time.

Note: Orders with packs are hand assembled at our warehouse and may require additional time before orders containing these items ship, especially during season.

Tracking is emailed when the item(s) ship. You may track your package by entering your tracking number into Google or by going directly to www.UPS.com.

US Shipping

Standard Shipping:

Most of our packages are shipped using UPS. In some areas, USPS may be used for final delivery. USPS is used primarily for Alaska and Hawaii shipments. 

Delivery Signature Required:

To help ensure the safe and successful delivery of your order, some packages may require a signature upon delivery.

Signature requirements are based on a combination of factors, including order details, delivery history, and shipping destination.

If no one is available to sign at the time of delivery, the carrier may leave a notice or redirect the package to a secure pickup location.

This policy helps protect your gear and ensures it arrives safely. Thank you!

INTERNATIONAL SHIPPING

KUIU now offers the ability to ship to Australia, Austria, Canada, Denmark, France, Germany, Italy, Mexico, New Zealand, Norway, Spain, Sweden, Switzerland and the United Kingdom from the United States Website.

All prices are listed in U.S. dollars. Duties and taxes are not reflected in our prices, and any customs fees assessed by your country will be charged at the time of delivery. These fees are collected by the local government and are not charged by us, please contact your local customs office for more information regarding these possible fees.

Please note that our rates for international shipping do not include any applicable duties, value added taxes (VAT), or import consumption taxes. The recipient of the merchandise will be required to pay the duties or taxes upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or taxes.

As these policies change and additional details become available, we will update this page.

SHIPPING TO AUSTRALIA AND NEW ZEALAND

SHIPPING TO SELECT EUROPEAN COUNTRIES, MEXICO AND CANADA

* Please note: Canadian Customs limits imports of textile products to $1600 Canadian dollars per day for individuals who are not licensed importers. Orders that exceed this limit will not be processed by our warehouse so please do not exceed this limit.